Overview

Safety

Call Guide

Data

Products

Partners

Policies

Overview

Crimesly University: Empowering Safety Through Knowledge

Welcome to Crimesly University, your hub for safety education and resources tailored specifically for college students. As part of our commitment to ensuring that students feel secure on and off campus, we've created this platform to provide in-depth guidance, expert advice, and practical tools to help navigate today's complex security landscape. Whether you're a student, faculty member, or campus safety professional, Crimesly University offers valuable insights to enhance your personal safety and the well-being of your community.
What You'll Find at Crimesly University:
1. Safety Basics: Learn the fundamental principles of personal safety, including tips for staying safe while walking alone, using public transportation, or navigating unfamiliar environments. We cover essential topics such as situational awareness, emergency preparedness, and how to use Crimesly’s app features effectively to ensure you always feel secure.
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2. Call Guidance: Discover how our 24/7 certified dispatchers provide real-time support. This section explains what to expect during a call, how to best utilize the dispatcher service, and the steps involved in ensuring you reach your destination safely. We also provide tips on when and how to contact a dispatcher for the best results.
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3. Data Security: Your privacy and data security are paramount. In this section, we delve into the robust security measures that Crimesly employs to protect your personal information. Learn about our encryption practices, how we handle your data, and the steps we take to ensure that your interactions with Crimesly are always secure and confidential.
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4. Products: Explore the full range of Crimesly’s offerings, from our core mobile app to specialized tools designed for younger users or different environments. This section provides a detailed overview of how each product is designed to meet the specific safety needs of students and how they integrate with campus security systems to create a seamless safety network.
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5. Partnerships: Learn about our collaborations with universities, private security firms, and non-profit organizations. This section highlights the strategic alliances that enable Crimesly to offer comprehensive safety solutions, as well as opportunities for new partnerships that can further our mission of protecting students and enhancing campus security.
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6. Policies: Understand the guidelines and policies that govern the use of Crimesly. This includes our privacy policy, data protection practices, and terms of service. We emphasize our commitment to transparency and user trust, ensuring that you know exactly how your information is handled and what to expect from our service.
Why Crimesly University:
Crimesly University is more than just a resource; it’s a vital component of our mission to protect and empower students. By providing access to comprehensive safety education, we help universities foster a secure learning environment where students can focus on their studies and personal growth without the constant worry of safety threats.

Explore the sections of Crimesly University, and equip yourself with the knowledge and tools to stay safe, informed, and empowered. Your safety is our priority, and through education, we can make every campus a safer place.

Safety Basics

At Crimesly University, safety starts with a strong foundation of knowledge. Our Safety Basics section is designed to equip you with essential tips and strategies to navigate your daily life with confidence. Whether you're walking across campus, using public transportation, or exploring new areas, understanding these fundamentals will help you stay aware and prepared.
Key Topics Covered:
1. Situational Awareness: Situational awareness is crucial for personal safety. Always stay alert to your surroundings, avoiding distractions such as texting or wearing headphones, particularly when you’re walking alone, at night, or in unfamiliar areas. Trust your instincts—if something feels off, it's important to take it seriously and remove yourself from the situation. Regularly scanning your environment helps you identify potential threats and recognize safe havens like open stores, populated areas, or emergency call boxes. Before heading out, plan your route carefully, choosing well-lit, populated paths, and if possible, share your route with a friend or family member so someone knows where you are.

2. Emergency Preparedness: Being prepared for emergencies can make all the difference in a critical situation. Know where the nearest exits or escape routes are, whether you're indoors or outdoors. Carry essential items such as a charged phone, a small flashlight, and emergency contacts that are easy to access. A personal safety alarm or whistle can also be a valuable tool in an emergency. Having a safety plan for different scenarios, like encountering a suspicious person, getting lost, or dealing with a medical emergency, is essential. When possible, use the buddy system—traveling with someone you trust can greatly increase your safety, especially in unfamiliar or high-risk areas.

3. Personal Safety Tips: Taking simple precautions can significantly enhance your safety. Stick to well-lit, busy streets when walking at night, and avoid taking shortcuts through alleys or secluded areas. Keep your valuables, such as phones, wallets, or jewelry, out of sight to avoid attracting unwanted attention. Be mindful of what you share on social media—over-sharing your location or travel plans can put you at risk. Additionally, always lock doors and windows whether you’re at home or in a vehicle, and avoid lingering in parking lots or other dark areas where you might be more vulnerable.

4. Using Crimesly Effectively: To get the most out of the Crimesly app, start by setting up your profile with accurate information, which will help dispatchers provide better assistance in emergencies. Enable location sharing with trusted friends or family members so they can monitor your journey and be alerted if something goes wrong. It’s also important to familiarize yourself with the app’s features, such as connecting with a dispatcher, sending alerts, and using the “Get Me Home Safe” function. Don’t hesitate to use the app to report any suspicious activity you encounter—your report could help protect others and alert authorities to potential dangers.

5. Self-Defense Basics: In a threatening situation, staying calm is key. Panic can cloud your judgment and hinder your ability to respond effectively. If you need to defend yourself, focus on vulnerable areas such as the eyes, nose, throat, and groin—a quick, forceful strike to these areas can create an opportunity for you to escape. Everyday items like keys, pens, or even your phone can be used as improvised self-defense tools. It’s also beneficial to consider taking a self-defense class to build confidence and muscle memory, so you’re prepared to act if necessary. Regular practice of these techniques will ensure that you are ready to protect yourself if the need arises.
A Brief Recap:
These safety basics are foundational skills that will help you navigate your environment more securely and respond effectively in emergencies. By incorporating these practices into your daily routine, you can significantly enhance your personal safety.

Call Guidance

The 3 C's: Attempt To Be Clear, Concise, and Calm

Effective communication with dispatchers is crucial to ensuring your safety when using the Crimesly app. This section provides detailed guidance on how to interact with dispatchers during a trip, what to expect during a call, and how to manage an emergency situation. By following these guidelines, you can help dispatchers provide you with the best possible support.
Communicating with Dispatchers
When you initiate a call with a dispatcher, it's important to be both polite and clear. Dispatchers are trained professionals who are there to assist you, and maintaining a respectful tone can help keep the conversation calm and productive. When describing your surroundings or any potential threats, aim to be as concise and detailed as possible. Provide specific information about your location, what you see, and any other relevant details that could help the dispatcher understand your situation quickly.
Example
Managing the Call
During a trip, you can simultaneously call a dispatcher, navigate to a location, and record your surroundings. The Crimesly app is designed to allow you to perform these actions concurrently, ensuring that you can receive real-time guidance while documenting your journey. For instance, if you’re navigating to a destination while recording video, you can still maintain a call with the dispatcher. This integration is essential for providing a comprehensive safety net during your trip.

The ability to multitask within the app means that you can provide the dispatcher with live updates on your surroundings, share your location, and document any incidents, all without interrupting the call. This ensures that the dispatcher has a full understanding of your situation and can offer the most accurate advice and assistance.
Emergency Escalation
In the event that the dispatcher detects a potential emergency during your call, the situation will be escalated immediately. The call will be routed directly to 911, along with your location and any relevant details. It’s crucial that you stay on the line, remain as calm as possible, and continue to provide clear, concise information. The dispatcher will stay with you until emergency services arrive, ensuring that help is on the way and that you’re supported throughout the process.
Best Practices for Using the Call Feature
To ensure the best experience when using the Crimesly app to contact a dispatcher, keep the following best practices in mind:
Post-Call Procedures
After your call has ended, whether it was a routine check-in or an escalated emergency, take a moment to review the outcome. Ensure that any recordings or data collected during the trip have been properly stored and uploaded, as this information could be important later. If the situation required emergency services, the dispatcher might provide additional instructions on what to do next or how to follow up.
In Summary:
By following these guidelines, you can make the most of the call feature within the Crimesly app, ensuring that you receive the best possible support while helping dispatchers to assist you effectively in any situation.

Data Security

Protecting User Data Is Our Top Priority

We have implemented a robust, multi-layered security framework that ensures your data is secure at all times—whether in transit, at rest, or during processing.
Encryption
All data transmitted between your device and our servers is encrypted using strong protocols like TLS/SSL, ensuring that your information remains secure during transmission. Once the data reaches our servers, it is encrypted at rest with AES, a leading encryption standard. This dual-layer encryption approach makes it nearly impossible for unauthorized individuals to access or decipher your data.
Secure Coding Practices
Our platform is built with security at its core. We adhere to best practices in secure coding to prevent vulnerabilities such as SQL injection, cross-site scripting (XSS), and cross-site request forgery (CSRF). These practices ensure that our software is resistant to potential threats, keeping your data safe from malicious attacks.
API Security
We take special care to secure all APIs used by our app. Access to our APIs is controlled using secure methods like API keys and OAuth, ensuring only authorized users and systems can interact with our platform. Additionally, we validate all incoming data to protect against harmful inputs that could compromise our systems.
End-to-End Encryption (E2EE)
To maximize your privacy, Crimesly employs end-to-end encryption (E2EE) across all app functionalities. This means that your data is encrypted on your device and remains encrypted until it reaches its final destination, ensuring that only you and the intended recipient can access it. Even if data were intercepted during transmission, it would be unreadable to anyone other than the intended parties.
Cloud Security
Our cloud hosting is managed through AWS, an industry-leading platform recognized for its stringent security standards. AWS provides a secure, scalable environment for our services, enabling us to maintain high levels of data protection while ensuring reliable performance.
A Brief Recap:
By integrating advanced encryption methods, secure coding practices, and robust cloud infrastructure, Crimesly ensures that your personal information is thoroughly protected. Our commitment to data security gives you the confidence to use our platform, knowing that your privacy is safeguarded at every step.

Products

1 Product For College Students - But Upcoming For Kids...

Crimesly offers innovative safety solutions designed to protect individuals across different age groups and environments. Our products are tailored to meet the specific needs of college students and young children, ensuring that safety is accessible and effective for everyone. Below are the key products that Crimesly currently offers:
Crimesly for College Students
Crimesly is a comprehensive safety app designed to provide college students with the tools and support they need to feel secure both on and off campus. The app connects users with certified dispatchers who are available 24/7 to guide them safely to their destinations. Whether walking home late at night, navigating through unfamiliar areas, or simply feeling uneasy, students can rely on Crimesly to provide real-time assistance.
Key features of Crimesly include:
Crimesly is designed to integrate seamlessly into the daily lives of college students, offering peace of mind through advanced safety features and constant support.
Crimesly Kids
Crimesly Kids is a specialized safety product aimed at protecting younger children, particularly those in grades K-5 who may not yet have their own phones. This product provides parents with the ability to track their child's location and ensure their safety through a small, wearable device similar to an Apple AirTag. Crimesly Kids combines location tracking with crime detection and push notifications, giving parents real-time updates on their child’s safety.
Key features of Crimesly Kids include:
Crimesly Kids is designed to provide parents with peace of mind, offering comprehensive safety features that go beyond simple location tracking. By combining real-time data, crime detection, and customizable alerts, Crimesly Kids helps ensure that children are safe and parents are informed at all times.

Partnerships

Crimesly has established and is actively pursuing partnerships with several key organizations to enhance the safety and effectiveness of our services. These partnerships allow us to integrate advanced technologies, leverage expert knowledge, and provide comprehensive support to our users. Below is a detailed description of our current partnerships and the potential collaborations we are exploring.

Current Partnerships

Crimeometer
Crimeometer is a leading provider of crime data, offering real-time insights into criminal activity across various regions. Our partnership with Crimeometer allows us to gather comprehensive crime data that is crucial for informing our users about the safety of their surroundings. Through this collaboration, we integrate crime heatmaps and location-specific crime alerts into the Crimesly app, enabling users to make informed decisions about their routes and safety measures. This partnership enhances the user experience by providing real-time crime information directly within the app, making it a vital component of our safety strategy.
Amplitude
Amplitude is a leading platform for product analytics, and our partnership with them is crucial for tracking user data and understanding how our app is used. By leveraging Amplitude's advanced analytics capabilities, we can continually optimize the Crimesly app, making data-driven decisions that enhance user experience and improve functionality. This partnership ensures that we stay responsive to user needs, consistently delivering a high-quality product that evolves alongside its user base.
Zoom
Zoom is a widely recognized platform for video communication, and our partnership allows us to utilize their Software Development Kit (SDK) to create real-time video communication between users and dispatchers. This integration ensures that users can have face-to-face interactions with dispatchers during emergencies, which can provide additional comfort and clarity in high-stress situations. By leveraging Zoom’s robust and secure video communication technology, we enhance the level of support our dispatchers can provide, ensuring that users receive immediate and personal assistance when they need it most.
Cobb County Real Time Crime Center (VIPER Unit)
The Cobb County Real Time Crime Center, specifically its Violent Incident Prevention and Early Response (VIPER) Unit, plays a critical role in reducing violent crime through real-time intelligence and surveillance operations. Our partnership with VIPER provides us with invaluable consultation on crime data visualization and user experience enhancement. By collaborating with experts who are actively engaged in crime prevention and response, we can refine our app's crime tracking features, ensuring that they are both accurate and user-friendly. This partnership helps us deliver a superior product that meets the highest standards of safety and usability.
P4 Security
P4 Security is a leader in private security services, offering specialized consultation in security operations and threat management. Our partnership with P4 Security allows us to draw on their extensive expertise in the private security space, helping us to refine our safety protocols and enhance the effectiveness of our app. Through this collaboration, we gain insights into the latest security practices and technologies, which we incorporate into Crimesly to better protect our users. This partnership is essential for ensuring that our app remains at the forefront of private security solutions.

Potential Partnerships

RapidSOS
We are interested in pursuing a partnership with RapidSOS, a company that specializes in delivering critical data to emergency services during 911 calls. By integrating with RapidSOS, we aim to directly route emergency calls from our users to 911, including their precise location and any relevant data. This partnership would enable faster and more accurate emergency responses, significantly enhancing the safety and effectiveness of our app during critical situations.
Crime Stoppers
Crime Stoppers is an organization dedicated to preventing and solving crimes through anonymous tip reporting. We are exploring a partnership with Crime Stoppers to allow our users to report crimes or suspicious activity directly through the Crimesly app. This integration would provide users with a secure and anonymous way to contribute to crime prevention efforts in their communities, furthering our mission of creating safer environments.
National Safe Place Network
The National Safe Place Network is focused on providing immediate help and safety to young people in crisis, addressing issues such as abuse, bullying, family problems, depression, and suicidal thoughts. We see an opportunity to partner with this organization to offer our users a resource for reporting issues that do not involve active crimes but are critical to psychological and emotional safety. By integrating with the National Safe Place Network, Crimesly could expand its support services to include psychological safety, ensuring that users have access to help for a broader range of issues.
National Center for Missing & Exploited Children (NCMEC)
NCMEC is the leading nonprofit organization dedicated to finding missing children and preventing child exploitation. We are interested in partnering with NCMEC to incorporate alerts and feeds related to missing children into the Crimesly Kids app. This partnership would allow us to bring crucial information about missing children to the attention of parents using our app, helping to mobilize communities in the effort to locate and protect vulnerable children.
In Summary:
These partnerships, both current and prospective, are integral to our mission of providing comprehensive safety solutions. By collaborating with these organizations, Crimesly is able to offer a robust and effective service that meets the diverse needs of our users, ensuring that they are protected in a wide range of situations.

Policies

Terms Of Service

Last updated: August 14, 2024
Introduction
Welcome to Crimesly. By accessing or using our app and website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Users agree not to misuse the services provided by Crimesly, including but not limited to engaging in illegal activities, harassing dispatchers, or tampering with the app’s functionality.
Prohibited Activities
Users agree not to engage in any activities that could harm the platform, including distributing viruses, hacking, or reverse engineering the app. Any violation of these terms may result in account suspension or termination.
Intellectual Property
All content and materials on the Crimesly app and website, including text, graphics, logos, and software, are the intellectual property of Crimesly or its licensors. Unauthorized use of this content is prohibited.
Limitation of Liability
Crimesly is not liable for any damages arising from the use or inability to use our services. This includes but is not limited to loss of data, loss of profits, or personal injury.
Governing Law
These terms are governed by the laws of [Jurisdiction], without regard to its conflict of laws principles.
Changes to Terms
Crimesly reserves the right to update these terms at any time. Users will be notified of significant changes, and continued use of the app constitutes acceptance of the new terms.

Data Retention Policy

Last updated: August 14, 2024
Purpose
This policy outlines how long Crimesly retains user data and the procedures for securely storing and deleting that data.
Retention Periods
Data Deletion
Users may request the deletion of their data by contacting our support team. Crimesly will comply with such requests unless the data is required to be retained by law.
Data Storage
All user data is stored securely using encryption and access controls. We regularly review and update our security practices to ensure data protection.

Cookie Policy

Last updated: August 14, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us enhance your user experience by remembering your preferences and providing personalized content.
How We Use Cookies
  • Essential Cookies: Necessary for the website to function properly, such as remembering your login details.
  • Performance Cookies: Collect information about how you use our website, allowing us to improve its performance.
  • Functionality Cookies: Enable us to provide enhanced functionality and personalization.
  • Advertising Cookies: Track your browsing activity to show you targeted ads.
Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
Changes to This Policy
We may update this cookie policy from time to time. Any changes will be posted on this page.

Security Policy

Last updated: August 14, 2024
Introduction
Crimesly is committed to protecting your data. This security policy outlines the measures we take to safeguard your information from unauthorized access, use, or disclosure.
Encryption
We use industry-standard encryption (TLS/SSL) to protect data in transit and AES encryption to secure data at rest. This ensures that your personal information is protected both during transmission and while stored on our servers.
Access Controls
Access to user data is restricted to authorized personnel only. We use role-based access controls and regularly review access permissions to ensure they are appropriate.
Incident Response
In the event of a data breach, Crimesly has an incident response plan in place to quickly contain and mitigate the impact. Affected users will be notified promptly in accordance with legal requirements.
Ongoing Security Reviews
We conduct regular security audits and vulnerability assessments to identify and address potential security risks. Our security practices are continuously updated to protect against emerging threats.

User Conduct Policy

Last updated: August 14, 2024
Overview
Crimesly aims to create a safe and respectful environment for all users. This user conduct policy outlines the behavior expected from users when interacting with the app, dispatchers, and other users.
Expected Behavior
  • Respectful Communication: Users should communicate politely and respectfully with dispatchers and other users.
  • Accurate Information: Users must provide accurate information when using the app, especially during emergencies.
  • No Harassment: Harassment, abusive language, or threatening behavior will not be tolerated.
Prohibited Actions
  • Illegal Activities: Users are prohibited from using the app to engage in or promote illegal activities.
  • Tampering with the App: Any attempt to hack, modify, or reverse engineer the app is strictly forbidden.
  • Spamming: Users may not send unsolicited messages or spam other users.
Consequences
Violations of this policy may result in warnings, temporary suspension, or permanent account termination, depending on the severity of the offense.

Child Protection Policy

Last updated: August 14, 2024
Purpose
Crimesly is committed to safeguarding the privacy and safety of children who use our services. This policy outlines the measures we take to protect minors, especially those using Crimesly Kids.
Parental Consent
Crimesly Kids requires parental consent for the collection and processing of any personal data from children under the age of 13. Parents can manage and review their child’s data through their account.
Data Protection
We use advanced encryption and access controls to protect the data of minors. Data related to children is stored securely and is only accessible by authorized personnel.
Monitoring and Alerts
Parents are provided with tools to monitor their child’s location and receive alerts in case of potential dangers, such as entering a high-crime area.
Reporting
If Crimesly becomes aware of any suspicious activity or potential threats to a child’s safety, we will take immediate action, which may include notifying the appropriate authorities.

Accessibility Policy

Last updated: August 14, 2024
Commitment to Accessibility
Crimesly is dedicated to making our app and website accessible to all users, including those with disabilities. This policy outlines our commitment to meeting accessibility standards.
Accessibility Features
  • Screen Reader Compatibility: Our app and website are compatible with screen readers to assist visually impaired users.
  • Keyboard Navigation: Users can navigate our platform using keyboard shortcuts.
  • Text Alternatives: We provide text alternatives for non-text content, such as images and videos.
Feedback and Improvements
We welcome feedback from users on how we can improve accessibility. If you encounter any barriers, please contact our support team so we can address the issue promptly.
Ongoing Compliance
Crimesly regularly reviews and updates our accessibility features to comply with the latest standards, including the Web Content Accessibility Guidelines (WCAG).

Electronic Communications Policy

Last updated: August 14, 2024
Purpose
This policy governs the use of electronic communications (email, SMS, push notifications) between Crimesly and its users.
User Consent
By providing your contact information, you consent to receive electronic communications from Crimesly related to your account, security alerts, and promotional offers.
Communication Preferences
Users can manage their communication preferences through their account settings. This includes opting in or out of promotional emails and adjusting notification settings.
Security of Communications
Crimesly uses encryption to protect the content of electronic communications. However, users are advised to exercise caution when sharing sensitive information via email or SMS.
Unsubscribing
Users may unsubscribe from non-essential communications at any time by following the instructions included in the message.

Account Cancellation Policy

Last updated: August 14, 2024
Overview
This policy outlines the process for canceling a Crimesly account and the implications of doing so.
Cancellation Process
Users may cancel their account at any time by contacting our support team or through the account settings page. Once the cancellation request is received, it will be processed within 10 business days.
Data Deletion
Upon account cancellation, all personal data, including location history, recordings, and account information, will be deleted from our servers within 10 days, unless required to be retained by law.
Impact of Cancellation
Canceling your account will result in the loss of access to all Crimesly services, including active safety features, saved data, and any associated subscriptions. Users are encouraged to download any important data before canceling their account.
Reactivation
If you wish to reactivate your account after cancellation, you may do so by contacting our support team. Please note that previously deleted data cannot be recovered.